Direct Selling Strategist & Advisor

25 years.

Every angle.

Built a $5M/month field organization, scaled a tech company to acquisition, and advised leading direct selling brands.

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The Difference

Most people know one side of this industry.
I've worked every angle.

Field

I ran a distributor business. It was not theoretical.

At XanGo, I built a field organization that reached over $5 million in monthly revenue at peak. I know what drives distributor behavior, what kills retention, and what executives miss when they’re looking at the numbers instead of the field.

Technology

I built the infrastructure. I know where it breaks.

I co-founded DirectScale, a cloud platform for direct and social selling. We completed two funding rounds and were acquired by Exigo in 2022. I know what it takes to build, scale, and sell a technology company in this channel — and what most platforms get wrong.

Now

Leading what comes next for direct selling commerce.

ShopIQ is becoming the ecommerce authority for direct selling — helping mid-market and enterprise companies evaluate, build, and run commerce infrastructure across platforms. The channel needs real ecommerce expertise. That’s what we’re building.

Who I am

Strategy built from
experience, not observation.

I’ve been on the field side, the technology side, and the consulting side of direct selling. That combination is rare. Most advisors in this channel have seen the industry from one angle. I’ve operated inside it from all three.

My approach is direct. I’m not going to tell you what you want to hear. I’m going to tell you what I’d do if it were my business — backed by 25 years of building, failing, pivoting, and winning in this industry.

“The field is not a variable in your model. It is the business. Everything else is infrastructure.”

Career Arc

Now

CEO - ShopIQ

2025

Exigo

President, CMO, Head of BD

2025

DirectScale → Acquired by Exigo

Co-founder & CEO

2015–2023

SeeLevel — AVON, Tupperware, Beachbody + more

Principal Consultant

2004–2015

XanGo — $5M/month peak

Independent Distributor

2001–2007

Ancestry.com
130K to 400K subscribers

Co-founder & CEO

1997–2000

Beyond the Work

What drives everything.

I’ve built companies, led teams, and advised executives for 25 years. None of it has been more important than the two things that were there before any of it started: my faith and my family.

Faith is the foundation I operate from. It shapes how I treat people, how I make decisions under pressure, and what I’m ultimately building toward. It doesn’t belong in a conference room agenda, but it belongs on this page because it belongs in my life.

Family is the reason any of this matters. The scorecard I care about most isn’t a revenue number or an exit valuation. It’s whether the people closest to me know they’re the priority.

“I’ve learned that the most important things in life don’t appear on a balance sheet. Build accordingly.”

What I Build From

The foundation I build from

The reason the work matters

At 60, still building

Performance at 60

The long game applies
everywhere.

Where I Work

The areas where I can make a real difference

Technology Evaluation &
Platform Strategy

Choosing or switching platforms is a high-stakes decision most companies make badly. I know what questions to ask, what vendors won’t tell you, and what your field will feel first.

Commerce Infrastructure
for Direct Selling

The ecommerce infrastructure that drives modern direct selling is changing. I’m building the next version of it at ShopIQ and can help your organization understand what that means for you.

Performance & Longevity

At 60, I train hard and perform at a level most people half my age don’t reach. I’m starting to share what that actually requires: discipline, consistency, and the willingness to play a long game.

Distributor Attraction,
Development & Retention

I spent 11 years as a principal consultant helping companies including AVON, Tupperware, and Beachbody solve the one problem that matters most: why people join, stay, and quit.

Executive Advisory &
Leadership Counsel

I work directly with directors, VPs, and C-level leaders who need a trusted outside voice — someone who’s been in the seat, speaks plainly, and won’t tell you what you want to hear.

Brand Positioning &
Operator Strategy

I’ve managed channel marketing for a billion-dollar segment at Novell and led brand turnarounds. I know the difference between positioning that sounds good and positioning the field will actually carry.

A philosophy. Literally.

Jwon Sheen Won Chung

Tattooed. Not borrowed.

Thinking

Direct takes on the things that matter

What I’d Do Today: Lessons from a Direct Selling Leader Turned Software Maker

AI can not do a lot. Replacing a purpose-built commission engine isn't one of them. Here's what vendors aren't telling you.

What Training at 60 Has Taught Me About Running a Business

Discipline, recovery, and long-term thinking aren't principles I invented for the gym. They're how I've run every company I've been part of.

The Shopify List — Which Direct Selling Companies Are Running on Shopify

The move to Shopify is real and accelerating. Here's what the data shows and what it means for where the industry is heading.

What Gets Broken When You Moveto a New Platform

Platform migrations fail in predictable ways. Most of the damage happens before the project kicks off, not during it.

Why Your Top Distributors Are Looking for the Exit

Retention problems don't start with compensation. They start with something most executives never see from the boardroom.

What In-House Commission BuildsGet Wrong

Platform migrations fail in predictable ways. Most of the damage happens before the project kicks off, not during it.

What I’m Building Now

Projects I'm actively running

CEO

ShopIQ

Ecommerce Authority for Direct Selling

ShopIQ is building the ecommerce authority for the direct selling channel. We help mid-market and enterprise direct selling companies make sound decisions about commerce infrastructure — platform selection, architecture, implementation, and ongoing optimization — across the leading ecommerce platforms. We started on Shopify and know it well. But our value to clients is independent judgment, not platform loyalty.

Advisor

CharitableOS

Redefining Charitable Flow

CharitableOS organizes philanthropy around defined, accountable Finish Lines. Charities define what can realistically be accomplished, formally commit to execution before accepting capital, and report measurable progress through IUM (impact under management) accountability. The result is a modern donor-first experience where charitable capital moves with greater clarity, discipline, and confidence.

Co-founder

Frankie Jane Couture Bridal

Built on a dream. Growing on its own terms.

Four years ago I co-founded Frankie Jane with my wife and daughters. It started as backing a dream I believed in. It has become a real, growing bridal business — driven entirely by their talent, taste, and hard work. I show up as the person who helped make it possible and stays out of the way.

Let’s Talk

Most good things start with a real conversation.

If you’re working through a challenge in your organization — platform decisions, field strategy, leadership questions — I’m glad to talk. No pitch. No agenda. Just a direct conversation with someone who’s been there.

I respond to every inquiry personally.

RODGER SMITH

Strategist · Advisor · CEO, ShopIQ

© 2026 Rodger Smith